In the era of the 21st century the world saw the internet take over (well not literally, but you know what I mean), not only could people communicate to one another in a few minutes, share files and network to each other but people could also book, receive and purchase goods over the internet. Fantastic the world is within our hands now.

Fast forward to 2012 a small independent company, us, starts  building up to the many requests and hints of its clients who have primarily been in contact using the electronic service of email to query why do you and why don’t you questions. Stock starts to come in as quickly as it is going out, a feeling of success starts flooding in. The service extends to proving seats to clients to have a car seat trialled for fit before making a purchase, often leading to the purchase of a good quality, New Zealand certified child restraint and accessories that are right for the family, the car and the child. Service that extends above and beyond that typically offered by large chain stores.

I leave there seeing a happy customer with a huge beaming smile on their face as they know they have done the right thing for their child’s safety, while receiving the best customer care an individual could offer. There is no judgement here on income, car, dress or other, rather a service who does the one thing all professionals should, looking after their customers.

So to the point my post today is to inform you that one of our most decent suppliers has decided to pull the plug on what was our admittingly small business build up, the reason it seems is that they want to NOT supply to non-physical bricks and mortar stores, even though it seems they have eaten their own words. When probing other companies who stock the same range of goods I ask if I can come to their showroom, this is when business “X” replies (via email),

“Thanks for your email requesting to visit our store. We are an “on-line” company and do not have any retail outlets for viewing of goods – by limiting the overheads it allows us to pass the cost savings on to you while still offering an extensive range of products.  There are images and comprehensive specifications listed for each product”

Bingo, I think to myself, I have confirmation that there is someone else getting the same goods that is not a “physical store”, they supply to them though right? Let the probing continue another company we’ll call them “Y”, replies,

“We don’t have everything on display like we used too – it’s more of a show room”. 

So they might not even have the goods there in that “showroom” and given this company have an online store one would have to assume they take orders this way then pick, pack and post.
Not to mention another company lets call them store “Z” who primarily run out of individuals home garages, sure they do have the odd physical store, but the point is that they are still selling goods to people who they were coining “Mohammad up the road” a group of individuals it seems they do not want to be supplying to as well. Poor Mohammad!

There you have it, they can’t and they won’t, but it seems that they do and they turn down a customer offering a mobile service unique to any of the large department stores, with the same ability for customers to “try before they buy”, and have the shop come to them, at a time and location that works for them.

If you are a strong supporter of our venture, including our skills, and experience we want to hear from you, please make contact with us and share your view so we can collect these up and submit them back to this supplier to re-consider our plight.

Oh and the whole point of the opening statement is to highlight the fact that many stores now are selling online, many smaller companies are doing just as well as bigger companies working from home in small converted bedroom offices and stocking stock in spare rooms, garages and running trips out to stock up on courier and post bags.

I feel it’s a two way thing though, you supply, I buy, I sell, we both make money. The world keeps on turning and more companies, like wild flowers, grow from the ground up.

Online or instore does it really matter?

Here are some of the comments from those who like our Facebook page (

Angela says “I love the fact your available to talk to via this site and the online site- you helped me install my radian when there wasnt a single epersonin rootrua certifed and knew what they were doing ( witht he help of photos etc)…Also would like to add without your webpage i had no idea about the rear facing debate and saftey issues around keeping your child rearfacing.”

Kellie says “All I gota say is ur mobile I haven’t dealt with you but i’d rather get someone out to me to help me rather then drag my kids or if I were heavly pregnant and most baby stores dont know what they doing and i’ve even had bad experences with Plunket in the past I went to baby onthe move in Hamilton to have my radians installed as plunket said they wouldn’t.” 

Bianca sums it up nicely, “This is crazy. There is so many variables in carseats, cars & children. One untrained person in an apartment store is no where near knowledgeable and experianced for different situations. A carseat is not just an object, it is an essential life saving device. You need specialised places for people who don’t fit the square to get expert advice & the correct seats from.”

Natasha who has used this mobile service says “I find it really sad that yet again it is about profit over safety. How many parents buy seats from stores but they are not installed correctly?! I see it all the time! The kids may as well not be in a seat for all the good it will do them in an impact. It really gets to me that a supplier of something as important as a car seat would not care about promoting safe installation of seats. They should be supporting & helping to promote NZCR so that more people had their seats correctly installed.”

Caroline leaves food for thought, “Another case of someone has to die before they realise the importance of these services, department store sale people are not qualified they are there to sell car seats, this service is essential to save lives.” 

We would like to add here that some department stores have trained technicians available, but there is no guarantee that they’ll be there when you visit.

Lisa of Australia says, “I’m in Australia so haven’t used your services, but I find this very disappointing. It appears the almighty dollar is more important again than child passenger safety. I’m assuming the larger dept store is worth more money to the supplier? Why can they not supply both of you? Ridiculous. I really hope NZCR can survive and overcome this.”

Our biggest fan Kezia says “Having received appaling advice from two different large baby goods retailers ( it is lucky we didnt have an accident) I really appreciate NZCR as this is where I learnt about proper usage, I had absoulutely no idea beforehand, I would most definately like to buy a seat from a technician who can help install it and be available for fitting advice .”

Tania sums it up nicely, “Well…..that confirms it – the world HAS gone mad. Why can’t we, the customer, not have choice any more. I would be quite happy to go to the big department store if their staff gave two hoots about my kids safety and actually understood the difference between law and what is recommended etc. A technician to fit car seats is paramount in ensuring we all use car seats correctly. I’m gutted for you as you provide an amazing service to all young families regardless of whether we buy our car seats from you or not. Best wishes.”

Evenflo Symphony E3

This post entails a review done by New Zealand Child Restraints on the Evenflo Symphony E3 convertible seat, dated March. 2011. To see a larger image, click on the photo.

Evenflo Symphony E3

Basic seat facts:
Rear facing to 18kg
Forward facing 9 – 29kg
Booster mode 18 – 45kg
Maximum height – Not stated
Standard – NZ “S” 1754 (New Zealand)
Lifespan – 8 yrs

The Seat:
Infinite - height slots – 18 through to 43cm
1 – buckle slots – 17.5cm
Seat width – 56cm
Shoulder width – 43cm
Leg width – 15.5cm
Crotch buckle length –  17.5cm

Bum to top  - 63cm
Bum to legs – 33cm

Chest clip
locking clip
Cup Holder
Push in lever to adjust harness.
Padded cover with removable infant inserts
Single engaging buckle tongues
Latch and top tether attachments

About the Symphony E3

When pulling this seat from the box you first notice that the seat is very lovely and plush, child comfort is definitely addressed.

Secondly you notice small red plastic tabs on the shoulders of the harness straps saying to place on the child’s shoulders. Initially we thought this would be uncomfortable however they’re hardly noticeable and they make adjusting the harness easy to do as it gives you somewhere to grab and pull on.
The harness is able to be adjusted by pulling the tabs in an upward or downward movement. When tightening the harness the red tabs then move to nestle perfectly on your child’s shoulders. This method of adjustment makes it easy to use one seat for multiple children, perfect for grandparents, babysitters and the like.
The headrest adjusts easily with the pull of a lever on top of the headrest.

While the seat is massive, the car seats installing base it actually quite small around 26cm wide, versus the seat of 56cm wide.

The cover pulls off easily which makes cleaning simple. It also means that you can easily swap the LATCH attachments over when swapping the seat from rearward to forward facing easy. The straps are labelled too so there is no confusion and this prevents those sneaky webbing twists.

This seat is quite cumbersome to carry and would not be one to use in a regular car swapping arrangement. People using vehicles high off the ground may also find it difficult to lift a child into and out of the seat as the side’s sit quite high.

Overall this seat is very nice, comfortable for the child using it and the harness fits well for children from birth to booster. This seat is ideal for those wanting to purchase only one seat per child.


- Seat is covered entirely by EPS foam (energy absorbing)
- TruTether for easy installation
- Self ratcheting SureLATCH, click, push and go.
- Easy to install with wide belt paths.
- Easy to adjust harness no re-threading needed
- Very long tether strap

- Only the lowest 2 positions can be used when rear facing – confirmed by Evenflo.
“When using the seat rear facing, the headrest can only be used in the 2 lowest positions.  Never any higher rear facing.[sic]“ (17/07/2012).
- While the seat takes up less room when rear facing when compared to other higher weight car seats it is a lot wider (55cm). Will not work in a  3 across, or 2 seats with a non-restrained passenger (adult etc.).
- Harness cannot be removed from the seat shell for cleaning.
- LATCH connectors may not work well in all cars (difficult to get a good fit)
- It’s heavy!

For more information on these seats visit




Images used on this page are our own, stock photos, or images used with parents permission. Please do not use without permission.


Keeping Infants Warm In Car Seats

A few days ago an image was bought to our attention.

This image shows an infant placed into a capsule whilst swaddled under the harness, with a Houdini Stop used on the harness to stop the straps from falling off the infants shoulders.


It is vital that we clarify a few things here,

1: The Houdini Stop has been tested under Australian Standards, in conjunction with a forward facing dummy, and the clip did not affect the harness in anyway. During one test the Stop broke apart, see point 2 for an explanation. The Houdini Stop is an aftermarket product and is sold as one. The intention of the Houdini Stop is to prevent children from getting their arms out of the harness and to keep them in their seat. The Stop should be used until the behaviour (that is getting arms out of the harness straps) stops and then removed from the harness.

2. Chest clips are designed and tested to act as pre-tensioners. Their primary purpose is to position the harness straps over the child’s body and keep them in place while the seat is in use. During an impact the chest clip may break apart, this is not uncommon and until then the device has done its job. This is the same with the Houdini Stop.

3. Swaddling. Many parents with young infants are taught to swaddle their infant to help their baby sleep, as swaddling is said to keep the infant from sudden jerks that may wake them unexpectedly. Swaddling when in their cot, or stroller is fine,  however, it is best that infants be placed into their car seat normally with blankets then placed over top of the child over top of the harness. The blanket can be tucked in over the child preventing them from startling and jerking themselves awake.

The images below show how to correctly place your baby into their car seat with a blanket placed securely over the child without affecting the harness. The image with the sheep skin under the infants head was done by medical professionals and only sits under the infants head. Other images show methods that do not affect the use of the car seat.















Images used with permission. Do not use these images elsewhere unless you are the original owner.

Cosco Scenera

This post entails a review done by New Zealand Child Restraints on the Cosco Scenera 40RF convertible seat, dated June. 2012. To see a larger image, click on the photo.

Cosco Scenera RF40

Basic seat facts:
Rear facing to 18kg
Forward facing 10.1 – 18kg
Maximum height – 109cm
Standard – NZS 1754 (New Zealand)
Lifespan – 6 years

The Seat:
4 – height slots – 20, 26, 33 and 38cm
3 – buckle slots – 9, 13 and 16 cm
Width – 44cm
Shoulder width – 32cm
Leg width – 30cm

Bum to top  - 59cm
Bum to legs – 28cm

Chest clip
A locking clip
Cup Holder
Push in lever to adjust harness.
Padded cover
Single engaging buckle tongues
Latch and top tether attachments

About the Cosco Scenera RF40

The Cosco Scenera RF40 is a new name for the previous Scenera model. The main difference between these two seats is the increased rear facing limit now maxing out at 18kg, giving an extra 2kg of rear facing use. Many children are able to use this seat to its maximum capacity in both rear and forward facing (both being till 18kg).

Top shoulder heights are the same measuring at around 14.5-15 inches (~38cm). When comparing the crotch buckles I noticed the new seat had a completely different buckle, and this was also different to the model that we sold to another customer in September 2011. Why this is mentioned is the original buckle on the 2008 model (shown in comparison photos here) is quite large with a round release button and fully covered buckle tongues. The 2011 model had a similar buckle with exposed metal lips around the buckle tongues and the 2012 model has fully covered buckle tongues similar to the 2008 model but with the newer style buckle. Also worth mentioning that the new buckle appears to be around 2.5cm (1 inch) shorter than the 2008 model which may pose an issue with older/larger children. The seat still has 3 buckle slots, so when installed in the out-most slot the short length may not be an issue.

The molding of the seat is slightly different with a more smooth styling and less notches around the frame where the cover hooks slide through to attach to the seat frame which brings me to the newer cover. Finally Cosco have discovered padding, the new cover is much more padded than the previous. The headrest insert seems rather odd, as if cosmetic only rather than for comfort, it’s very thin, almost like a bit of paper. I feel that this would do nothing in terms of comfort for the child.

The labeling on the seat appears to be more clearer, easier to locate information like the weight limits and is more colourful too. The manual seems to be this way also.


- Light weight, ideal for traveling or swapping between cars
- Low costing seat

- Angle indicator is a line on the seat frame, not easy to locate and requires practice to get it installed at the correct angle.
- Basic and cheap seat, not a luxury model, a con for some, a plus for others

Images shown below show the 2008 model to the left and the 2012 model to the right

2008 | 2012

Back to back

Side on


2008 buckle











2012 buckle

Expiration Date






Manufacture date






Images used on this page are our  own or are stock photos, please do not use without permission.


Baby Safe LM208 Booster

This post entails a review done by New Zealand Child Restraints on the Baby Safe LM208 Tethered Booster, dated March. 2012. To see a larger image, click on the photo.

Baby Safe LM208 Booster

Basic seat facts:
Forward facing only – to 26kg
Maximum height – Not Stated
Standard – AS/NZS 1754 (Australian)
Lifespan – 10 years

The Seat:
Head rest adjustable – 33cm – 48cm
Width – 43cm
Shoulder width – 26cm
Leg width – 25cm

Bum to top – 68cm
Bum to legs – 33cm

There is no locking clip with this car seat (not required, however it pays to know how to use one).
Seat belt guides under adjustable head rest
Extra long tether strap

About the Baby Safe LM208 Booster

The LM208 booster is made to the most recent Australian Standards amendment that no longer limits use to weight (formally 14-26kg) now going by occupants height. The seat displays two lines, the first stating that the user must be above the lowest height marker to use the seat, and the second at a higher position stating when the child is no longer able to  use the seat and to move into either another booster with higher markers, or use an adult seat belt. We suggest following the “5 Step Test” to check whether the child is tall enough to use an adult belt, or use another booster seat.

The seat is placed onto the vehicle seat, the child sits inside with the head rest adjusted to site above their shoulders (not too high) and the seat belt then passes over the child, low across the hips, and over the shoulder across the chest.


- Light weight so easy to swap between cars
- Extra long tether strap makes it simple to install in many cars without the need for an extension strap.
- Easy to adjust head rest by squeeze and pull the lever behind the head rest.
- Storage pocket on the side to hold instruction manual.

- Cannot be used as a backless booster
- Cannot be used with additional Child Safety Harness


Fully extended

Booster naked


Labeling on booster back

Headrest adjust lever



Images used on this page are our  own or are stock photos, please do not use without permission.

Rear Facing Myths

There are quite a few reasons why people don’t keep children rear facing past the legal minimum (Australia) of 6 months. Many parents don’t know how much safer it is but some also rely on myths to turn their child forward facing. A few of the common ones are:

• My child’s legs are touching the vehicle seat which is dangerous:
Research has shown this is not the case. It’s not dangerous to have long legs or let them touch the seat. Forward-facing children are not exempt from lower extremity injuries either. In fact, the most common injury for a forward-facing child is lower limb injuries. Rear-facing children rarely sustain leg injuries as the collision forces are moving their legs away from the vehicle seat. In addition to this belief, a broken leg is easier to repair than other broken bones.

• All rear facing children get car sick:
Not true. It is likely that if your child is car sick while rear-facing, they will be when forward-facing too. When a child sits rear facing in a car they are seated in towards the centre of the car and as such are less likely to experience motion sickness the same as a forward facing child.

• My child can’t see out the window while rear facing:
This may be true while in a capsule, but once your child has moved up to a rear-facing convertible car seat they will be able to see just fine. In fact, they can see more things and for longer, as instead of things moving very fast past their window, they are seeing things out the back window (which is also bigger!).

• Children hate to sit rear facing:
Not true. A child who has been sitting forward-facing for a while and is then turned back around might complain. A child who has been sitting rear-facing since the beginning rarely complains as they don’t know any different. One forward facing trip is unlikely to make them want to convert to forward facing for good, so if you have to turn then for one trip do not fret and return to rear facing when next possible.

• I have to turn my child forward facing at 6 months, it’s the law:
There are laws saying how long parents must keep children rear-facing, but this is a bare minimum! A child should sit rear-facing for as long as possible, until their seat is outgrown rear-facing by height or weight. For Australian car seats this is usually 12kgs*, which will get most toddlers to 12 months old and many beyond!

My 6 month old has a strong neck so I can turn her forward facing:
Not a good idea. A rear-facing child is 500% safer than forward-facing. It may seem like the neck is strong but a collision with a child who is forward-facing puts tremendous force on the child’s head, neck and spine. Think about your child’s head size in relation to the rest of their body – it is a large proportion; around 25% of their total body mass under 4 years of age. Even adults are safer rear-facing, but the practicalities of driving don’t allow it. Example: An 8 month old 8kg baby has a head mass of ~2kg. When rear facing the seat  shell cradles the infants head. When forward facing only the child’s body is secured by the harness, the 2kg head is not supported within the shell as it lunges forward during a forward facing impact.

• My seat says I can forward face at 8kg so that’s what I’m going to do:
Not a good idea. Forward-facing seats are tested with a 22kg dummy, not an 8kg dummy, so we really don’t know how safe an 8kg baby in a forward-facing seat is.

Rear facing is uncomfortable for my child:
Older rear facing children often sit with bent legs which is not uncomfortable. Notice how children sit when they play, almost never with legs straight out. It’s very rare hearing a child complain about leg problems while rear facing. Also, think about how we as adults sit. We rarely sit with our legs dangling as its uncomfortable. It’s more comfortable to rest our feet on something. Forward-facing children’s legs dangle every car trip and older children are more likely to complain of leg pains when forward facing and unable to touch the foot well of the car.

• My child screams every time I put them in the car:
It is very likely this is unrelated to being rear-facing. More commonly it’s that the seat is uncomfortable, too reclined/upright, or they are bored.

So if you’re thinking about turning your child’s seat around for any of the above reasons please reconsider.

* Some capsules only rear-face to 9kg, while some convertible seats only rear face to 10kg. Always refer back to your manual.
Please note: New Zealand has no “law” on the age of which a child should ride rear facing, the current recommendation is for a minimum of 2 years, however if your seat allows it (based on your child’s weight and height) you can continue to safely continue rear facing beyond this recommendation.

Authors name withheld by request (Australia)

Graco Logico S

This post entails a review done by New Zealand Child Restraints on the Graco Logico S infant capsule, dated Feb. 2008. To see a larger image, click on the photo.

Graco Logico S

Basic seat facts:
Rear facing only – to 13kg
Maximum height – 81cm
Standard – UK ECE44.03 (European)
Lifespan – 6 years

The Seat:
3 – height slots – 17, 22 and 27 cm
1 – buckle slot – 13cm
Width – 48cm
Shoulder width – 26cm
Leg width – 25cm

Bum to top  - 45cm
Bum to legs – 30cm

No chest clip
There is no locking clip with this car seat (not required, however it pays to know how to use one).
Push in lever to adjust harness.
Angle indicator wheel on side of seat, orange = incorrect. Solid/same colour = correct.
EPS foam under seat cover surrounding the child’s head and back.

The Base:
Width – 44cm
Length – 62cm
Foot length – 45.5 to 62cm
Angle adjustment – 18 to 25cm
Total width on base – 48cm 
Total length on base – 72cm

- Comes with a support foot to stop over rotation during an accident, the foot pops the end of the base facing the front of the car and rests on the foot well of the vehicle.
- Leg folds under base when not in use (must be out when used in the car).
- There is a built in lock-off clip on the base for use when installing with the vehicle seat belt, the base does not have isofix** attachments.
- There is no angle indicator on the base and the angle can be adjusted with a simple turn dial, the adjust is indefinite. Turn to the left (anti clockwise) to  decrease the angle and to the right (clockwise) to increase the angle.


 About the Graco Logico S

The Logico S is a great infant capsule that encapsulates the child inside the deep walls to offer them true side impact protection. The seat is large in size, and heavy to carry (we did not manage to get this measurement) but offers fine craftsmanship as the handle has a rubber central grip so you’re unlikely to risk slippage while carrying your baby in the seat.
The base of the capsule sees a slot for the instruction manual and the lower areas of the harness are covered by a plastic yolk so they do not come into contact with the ground, or get caught up on the seat when adjusting the harness, especially when installed on the base.

The seat sits inside the entire base when installed in the car. The built in lock offs make installing the seat a breeze.
The seat is easy to remove from the base as you pull up on the handle covering the back top end of the car seat and simply place the capsule onto the base and hear a “click” to re-engage the seat onto the base.


- Very deep side wings to encapsulate the infant.
- Quick and easy to install both with, and without the base.
- Can be installed with, or without base (must install correctly) - See UK Capsule Install **
- Generous large canopy that can be folded over towards the child’s feet to block out the sun from all angles.

- There is no indicator on the handle to visually see if the handle has clicked correctly into place.
- No anti slip tracks on under side of the seat.
- Puzzle buckle requires user holds both clips together to engage buckle.
- Harness needs to be undone from the shoulder slots to remove the headrest insert (I believe this is no longer a problem in current models).

Graco uncovered

Graco uncovered

Graco side on



Graco base lock off

Graco base lock off

Infant in seat








Images used on this page are our  own or are stock photos, please do not use without permission.